Here’s a very interesting article by Aviya Kushner about translation and internet language conventions. It talks about formality in language and how tricky that can be when moving from writing to spoken interactions or vice versa, as well as how quickly formalities fall away in emails and texting. And it does a great job explaining the politeness required (or expected) in different mediums. Check it out:
“Why Online Etiquette is an International Conundrum”
(h/t to @LangPol_JER)